Refund Policy
Returns Within the USA
Our policy lasts 30 days from the date of receipt. If 30 days have passed since your package was delivered, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
We do not accept returns for perishable items or downloadable products.
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To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at scamstuffstore@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at scamstuffstore@gmail.com and send your item to:
Bizarre Magic Inc.
7708 Thomas Springs Rd
Austin, TX 78736
To ensure a smooth return process, please get a tracking number for your items and e-mail us before you send the items back. This will help speed up the process by a lot!
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified of your return.
Shipping
To return your product, you should mail your product to:
Bizarre Magic Inc.
7708 Thomas Springs Rd
Austin, TX 78736
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Return Policy
All international sales are final. No international returns will be accepted. In the event your item is damaged or incorrect, please contact scamstuffstore@gmail.com for instructions on receiving a replacement.
If the order is returned to us due to inaccurate or incorrect address information, ScamStuff reserves the right to retain the original shipping/handling fee. Items damaged due to customer abuse or negligence will not be accepted.